Client Advisor

Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Selfridges Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment., To work as a team with management and co-workers to achieve personal and store goals
Contribute to the store and service KPIs achievement
To acquire, build and maintain an active client book
To achieve and exceed monthly and yearly sales targets
To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
To be professional, approachable, knowledgeable, and gracious in all interactions
Ensure that all front areas of the store are clean and products are displayed
To strive to be a customer service oriented to ensure a positive shopping experience

Fluency in English
At least 5 years of experience in Jewelry and Watches
Knowledge/previous experience in Luxury business
CRM techniques and tools
Proactive selling
Initiative and Negotiation Skills
Business Acumen

Soft skills

Customer focus
Strong knowledge and a genuine appreciation and interest in Jewelry
Proactive selling
Initiative
Negotiation