Children Looked After Safeguarding Administrator | Croydon Health Services NHS Trust

The Children Looked After (CLA) Health Team at Croydon Health Services is seeking a highly organised and motivated Band 3 CLA Safeguarding Administrator to support the delivery of statutory health assessments and safeguarding processes for children and young people looked after by Croydon Local Authority or placed in borough by other authorities. Croydon has one of the highest CLA cohorts in London, including a significant number of unaccompanied asylum-seeking children, resulting in substantial demand on health assessment coordination and timely information sharing. The post holder will provide essential administrative support to the CLA Specialist Nurses, Named Professionals and wider Safeguarding team, ensuring accurate documentation, effective communication with social care, GPs and partner agencies, and compliance with statutory timescales. This role is central to enabling the Trust to meet its duties under the Children Act, Care Planning Regulations and statutory guidance on promoting the health and wellbeing of looked-after children. This is an excellent opportunity for someone with strong administrative skills, attention to detail and a commitment to improving outcomes for vulnerable children and young people. The successful applicant will be supported by senior administrators and will work within a friendly, values-driven safeguarding service. You will provide essential administrative support to the Children Looked After (CLA) Health Team, focusing mainly onReview Health Assessments (RHAs)and helping ensure children in care receive timely, well-coordinated health assessments in line with statutory requirements. Your key duties will include:

• Receiving, logging and tracking RHA referrals and keeping assessment pathways on schedule.
• Preparing and uploading RHA documents to EMIS and maintaining accurate, up-to-date records.
• Liaising with carers, social workers, GPs and Out-of-Borough CLA teams to support smooth information flow and resolve missing details.
• Processing completed RHAs by uploading reports, sharing Health Action Plans and closing records appropriately.
• Monitoring the CLA inbox, responding to non-clinical queries and supporting respectful, timely communication across agencies.
• Updating trackers, placement changes and Care Leaver notifications to support accurate caseload management.
• Providing general admin support such as scanning, filing, minute-taking and handling phone queries.
You will work closely with CLA nurses, the Senior Administrator (IHA lead), CLA Administrator (RHA) and safeguarding colleagues to help deliver a kind, well-organised service for children and young people in care.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon. Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.