CCTV Analyst

CCTV Analyst - Camberwell (Internal Vacancy), An exciting internal opportunity has arisen to join Go-Ahead London's CCTV Centre of Excellence, based at Camberwell Garage. This is a key back-office support role that contributes directly to the safe, reliable and professional operation of our services for Transport for London and the travelling public. Working closely with garages and external organisations, you will play an important role in ensuring CCTV footage is managed, maintained and delivered accurately, lawfully and on time The Role As a CCTV Analyst, you will be responsible for the effective operation and maintenance of Go-Ahead London's CCTV systems across our fleet and sites. This includes responding to CCTV requests, supporting investigations, maintaining equipment, and ensuring full compliance with data protection requirements. Key responsibilities include:

• Maintaining CCTV systems fitted to buses, vehicles and Go-Ahead London properties
• Downloading CCTV footage and supporting garages and authorised external organisations
• Responding promptly to CCTV requests, prioritising appropriately based on risk and urgency
• Ensuring all CCTV requests comply with GDPR and are authorised and justified
• Identifying, reporting and following up faults on CCTV and wireless systems (LANLink)
• Monitoring CCTV equipment warranties and ensuring repairs are completed where applicable
• Providing sickness and holiday cover within the CCTV team rota
• Travelling to other garages as required to support maintenance and downloads, This is a great opportunity to:
• Develop specialist skills in CCTV systems, compliance and investigation support
• Move into a structured, professional back-office role while remaining operationally connected
• Gain experience working with GDPR, police requests and incident management
• Be part of a central team that supports garages across the business
  
  This role would suit a colleague who understands garage operations and is looking to move into a more technical or analytical role while still supporting frontline service delivery.
You will:
• Have a good working knowledge of garage operations and procedures
• Ideally have experience or awareness of Go-Ahead London's CCTV systems
• Be organised, methodical and able to manage your workload independently
• Demonstrate strong attention to detail and a high level of accuracy
• Remain calm, professional and positive when working under pressure
• Be flexible and willing to work early, late, night shifts and weekends
• Hold a full UK driving licence
  
  Go-Ahead London is the capital's largest bus operator, and we employ the overwhelming number of our 8,000 people at 17 garages, mostly in South East, South West, North East and East London. An award-winning company with a well-regarded industry reputation, we have opened three new garages in the last five years and run a quarter of London's iconic red bus network on behalf of Transport for London (TfL) using 2,450 vehicles.