Care Co-Ordinator

Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes., As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards.,

• Creating and managing staff rotas using care scheduling systems
• Allocating care workers to service users based on needs and location
• Responding to staff absences and arranging emergency cover
• Liaising with service users, families, and care staff daily
• Monitoring care delivery to ensure high standards are maintained
• Updating care plans and maintaining accurate records
• Supporting the Care Manager with compliance and CQC requirements
• Conducting spot checks, supervisions, and field support when required
• Handling incoming calls, queries, and concerns professionally
• Ensuring continuity of care for all service users
  
  This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills., Previous experience in a domiciliary care setting (essential)
• Experience in care coordination or scheduling (desirable)
• Strong understanding of CQC regulations and care standards
• Excellent organisational and time-management skills
• Ability to work under pressure and solve problems quickly
• Good IT skills and experience with care management systems
• Excellent communication and interpersonal skills
• Full UK driving licence (desirable)
  
  Supportive and friendly working environment
• Ongoing training and professional development
• Career progression opportunities
• Pension scheme
• Employee Assistance Programme
• Paid training and CPD
Why Join Verity Healthcare? You will be joining a team that values kindness, accountability, excellence, and passion. Your work will directly impact the quality of care our service users receive every day. Safer Recruitment & Equal Opportunities All successful applicants will be subject to:
• Enhanced DBS check
• Right to work verification
• Reference and qualification checks
Verity Healthcare is proud to be an equal opportunity employer.