Business Officer

We are looking to appoint 2 full time Business Officers (1 permanent and 1 fixed term post until 31/03/2027) to provide essential administrative and operational support to the Passenger Transport Team. We work closely with transport providers and families to ensure the Home to School Transport services are safe, reliable and meet the needs of those who are eligible. The role will be based at New Shire Hall, Emery Crescent, Alconbury Weald, Huntingdon, PE28 4YE with hybrid/flexible working arrangements. Interviews will take place on Wednesday 17 June 2026 at New Shire Hall, Alconbury Weald, and will include a workload prioritisation task. Shortlisted candidates will be notified before the 10 June 2026, The ideal candidate will have a strong working knowledge of Windows & Microsoft applications (including Word, Excel and Outlook). The role will require: A customer service approach across the whole team is paramount as you'll respond to queries from internal colleagues and external customers via phone and email.

• Coordinating and organising all administrative tasks, carry out daily activities as directed by the service. Adhere to business processes to achieve a quality and consistent service which may include tasks around eligibility, contracts and service delivery.
• Maintaining accurate records by using inhouse data systems to update information as required, Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
  
  To succeed in this role, you will need to be self-motivated, organised and flexible, with the ability to manage your own workload, prioritise and forward plan. You will have excellent interpersonal skills combined with the ability to represent the service in a positive and professional manner, including communicating with a wide range of internal and external customers.
You must be reliable, have a polite manner and a friendly approach to help you get on with people at all levels. You will need to be a good team worker but also be able to work on your own initiative when required and the ability to work under pressure to meet tight deadlines. This is an exciting opportunity to gain experience within the Local Authority and develop knowledge and understanding of the Education Service.

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes