Building Repairs Surveyor

Are you passionate about great homes, high standards, and making a real difference for customers? Do you thrive when you're out on site, solving problems, and ensuring that work is completed safely, professionally, and to the highest quality? If so, we'd love to welcome you to our team as a Building Repairs Surveyor.

At Moat, we're committed to creating safe, comfortable homes and delivering brilliant customer experiences. You'll play a key role in supporting our Repairs Partnering team and our Allocations team - helping us keep our homes well-maintained, compliant, and ready for the future.

What you'll be doing:

In this varied and hands-on role, you'll be at the heart of our property maintenance and repairs service. Your day-to-day will include:

Carrying out property inspections - including customer dissatisfaction reports, damp & mould, disrepair cases, and stock condition surveys.
Providing expert technical advice, diagnosing building defects and supporting Moat colleagues and customers.
Overseeing contractor performance, auditing work, checking compliance, reviewing invoices, and ensuring repairs are completed to specification, on time and on budget.
Keeping accurate digital records, updating our asset management systems, and producing clear, insightful reports.
Inspecting fire remedial works and new-build defects to ensure safety and quality standards are met.
Providing support to wider areas outside of Essex as and when required
Working closely with our teams, resolving customer enquiries and supporting colleagues with your professional expertise.
Providing out-of-hours telephone cover on a rota basis.
And generally being a proactive, positive force within the team-helping us deliver a safe, reliable, customer-focused repairs service.
For further information, please read our job description here: building-repairs-surveyor.pdf

We're looking for someone who combines technical skill with great communication and a can-do attitude. You'll ideally have:

A strong understanding of building pathology, construction techniques, stock condition surveys, FRA's (fire risk assessments) and asbestos reinspection processes.
A good knowledge of responsive repairs, voids, major works, landlord & tenant legislation, and relevant housing legislation.
Experience working with customers and in occupied buildings.
Confidence in reviewing contractor work, managing invoices, and ensuring compliance.
Working knowledge of building regulations (especially Parts A, L, M and P).
Familiarity with party wall regulations, disrepair protocol, and asset management principles.
Strong IT skills - including Excel and Word.
A full driving licence/transport, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.

As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.

Our values

Own it: We take responsibility for our actions and deliver on our promises.

Better together: We believe in the power of collaboration to achieve greater outcomes.

Lead by example: We set high standards and inspire others through our commitment to excellence.

Be the change: We embrace innovation and proactively address challenges.

Why join Moat?

At Moat, we care deeply about our people. You'll be joining an organisation that:

Values fresh ideas and proactive problem-solving
Supports your growth with professional development opportunities
Encourages collaboration and puts customers at the heart of what we do
Promotes equality, diversity and inclusion
Champions a healthy, safe working environment
This is your chance to bring your expertise to a warm and supportive team-where your work will have a direct impact on the quality of life for thousands of our customers.