Band 4 Radiotherapy Patient Management Co-ordinator

To provide Administration and Clerical support to patients receiving Radiotherapy treatment

To co-ordinate the day to day administrative and clerical services within the above specialist area, ensuring that all patients are processed through the booking systems procedures

To support, administratively, the medical, radiography and medical physics staff within the radiotherapy department.

To gain sufficient knowledge of anatomy and medical terminology to be able to carry out duties efficiently, especially in respect to treatment and patient prioritisation. Training will be provided as necessary.

To liaise with patients, Clinicians, Service Managers, Radiographers, Mould Room Technologists, Physicists, Ward staff, Cancer Trackers and other administrative staff in respect of waiting times, date and time of planning and treatment sessions and special preparation requiredo To maintain the Waiting Times Targets for 1st modality patientso To maintain the collection of Booking Office statistics as required.o Systems an equipment include PAS, ARIA, Somerset, Qpulse Cyberlab etc

We are a department committed to innovation and continuous improvement, placing patients at the heart of everything we do. We're now looking for a motivated, enthusiastic individual to become a valued part of our friendly and supportive team.

What we're looking for:o A natural team player who builds strong working relationshipso A flexible and positive attitude towards changeo Ability to remain calm and methodical under pressureo Excellent communication skills with both patients and colleagueso Solid knowledge of Microsoft Office applications. Our department serves patients from across East London and Essex, offering a varied and dynamic work environment.

Location & Transport: The hospital is conveniently located just a 15-minute walk from the nearest train station. Alternatively, there are frequent bus services that stop right outside the main entrance.

We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.

We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.

Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.

These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.

The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.

We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.