Band 4 Associate Practitioner - Bristol

We are looking for empathetic and motivated Associate Practitioner to join the multi award-winning Integrated Access Partnership (IAP). As part of our multidisciplinary team, you will assist with providing mental health triage, assessment and support to individuals experiencing mental health crisis. Using your communication and engagement skills, you will help us deliver the right care at the right time, improving outcomes for service users. This rotational role involves:

• Telephone triage, assessment and support.
• Emotional support and short-term interventions.
• Supporting service users to access appropriate services.
• Liaising with professionals across health, emergency services and the third sector., This is a rotational post within the IAP, with opportunities to work across all bases, including; the Ambulance Service clinical hub (SWAST, Bradley Stoke, Bristol), NHS 111 Mental Health Clinical Assessment Service (Brisdoc, Whitchurch, Bristol).
Working as part of a multi-disciplinary team, helping to assess and support individuals experiencing mental health crisis is incredibly rewarding. You will be working alongside emergency and urgent care services and will be assessing people of all ages, whatever their mental health difficulty at the first point of contact. The majority of this work is telephone based. Our aim is to provide direct access to mental health services, providing a timely response, which improves the outcome and experience for service users. The IAP are an innovative team who strive to provide compassionate and person centred care to those accessing our service. If you are eager and have the skills and experience to work with people experiencing mental health crisis and emotional distress, we would love to hear from you. We offer strong supervision and support, training and development, induction and appraisal and the chance to be part of a fantastic multi award winning service.


• Significant experience of working in a mental health setting.
• Knowledge of mental health frameworks and recovery principles.
• Strong interpersonal and communication abilities within a mental health setting.
• A compassionate, person-centred approach.
• Flexible and adaptable to change.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire. We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy. Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.