Assistant Operations Business Manager - Gas

You will be joining a supportive and forward-thinking team where you will play a key role in delivering high-quality heating services that make a real difference to residents lives. As Assistant Operations Business Manager - Gas, you will support the effective delivery of repairs, servicing and installation programmes, ensuring that homes are maintained to a safe and high standard. Working closely with operatives and contractors, you will be responsible for coordinating day-to-day activities across the service, ensuring work is completed efficiently, safely, and with the customer at the centre of everything you do. You will help drive strong operational performance while contributing to continuous improvement across the Heating Direct Labour Organisation. A key part of the role involves ensuring compliance with Gas Safety regulations and Health and Safety legislation, helping to maintain a safe environment for both residents and colleagues. You will also play an important role in maintaining clear and consistent communication with residents, ensuring they are kept informed and receive a high-quality, customer-focused service throughout.

We are looking for someone with;

• A valid ACS qualification in domestic Gas Safey
• Experience in a similar role from a repairs, maintenance, or housing environment
• An understanding of Gas Compliance and Health and Safety requirements would be beneficial
• Strong verbal and written communication skills with the confidence to communicate across all levels of business.
• Strong organisational, time management, administrative and prioritisation skills
• Good intermediate IT skills
  
  At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.
We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. Benefits In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.