Agency Officer

Provide comprehensive first class, customer-focused service managing temporary staffing agencies to ensure that they meet the Trust's needs. To support the Temporary Staffing lead in the engagement and migration of agency workers to Oxford Health NHS Foundation Trust or NHS Professionals' bank whilst working with directorate colleagues to manage Agency lines of work

Duties to include but not limited to:

· Foster effective relationships with Managed Service Providers (MSPs) to ensure Trust requirements and ways of working are understood and delivered.

· Work with directorate colleagues to ensure that any Line of Work requests have the correct authorisation before contacting NHSP and MSP to source suitable candidates.

· Act as the main point of contact to resolve issues for MSP.

· Act as the first point of contact to resolve Temporary Staffing Assistant's queries regarding agencies and their workers.

· Ensure the MSP understand the Trust's requirements regarding recruitment and ongoing checks, registration, training supervision etc. and support the Temporary Staffing Assistant to ensure these requirements are evidenced and met.

· Actively engage with suppliers to support how they can recruit high quality workers to agency and bank.

· Manage the termination process for Agency workers when Lines of Work are ending or they are migrating to OHFT or NHSP to ensure no recruitment costs are incurred.

· Communicate effectively with other members of the Temporary Staffing team, creditors and managers throughout the Trust.

· Assist directorate colleagues in the booking and cancelling of temporary workers where they are not currently on the e-rostering system.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

· Competent with Microsoft office programmes, particularly Excel

· Excellent IT skills

· Temporary staffing experience (essential)

· Email inbox management skills

· Excellent attention to detail and accuracy, By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.