Admin Support

To support the Podiatry Team Provide effective and efficient administrative support to the department and support the Band 4 Admin Team Co-Ordinator., Assist in the provision of an effective administrative service across all services in the building, to support the clinical functions of the Trust. Work in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service. To ensure that a high standard of customer care is provided in all telephone and reception responsibilities using tact, discretion, and sensitivity. To ensure positive promotion of University Hospitals Coventry and Warwickshire NHS Trust values and vision.

• Providing an efficient and professional administrative/reception service across all services in the building
• Word-processing including copy typing.
• Handling all aspects of patient appointments via the telephone and face to face
• Cancelling and re-booking clinics / appointments as delegated by Supervisor / Line Manager
• Taking detailed messages via telephone or on reception, deal with them in a timely and efficient way and refer as appropriate.
  
  Expected to use own initiative and able to work unsupervised and take responsibility for themselves and the quality of their work and the service they provide to patients.
Must be able to plan and manage a range of duties, organise own work to meet deadlines and respond professionally to enquiries both internal and external to the organisation. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk) By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values