Account Director - Key Accounts

Work in partnership with Key Account customers ensuring appropriate business solutions are identified, negotiated, maintained and enhanced to benefit the client and the company.
This role is also responsible for growing existing business opportunities across the Group portfolio and establishing international business.
Market Research

Stay informed about industry trends, competitor activities, and market dynamics.
Use market insights to make informed decisions and adjust the sales strategy as needed.

Responsibilities

Track your portfolio revenue and exceed budget expectations.
Ensure revenue remains on track with a plan of recovery for any shortfalls.
Develop and maintain strong working partnerships with the clients in order to gain a greater understanding of their individual needs and deploy tailored solutions using the full Europcar portfolio.
Structure, conduct and present regular business review meetings aligned to the agreed contact strategy.
Pursue all new business opportunities including any international business available from within or beyond the portfolio of clients.
Co-ordinate and complete detailed tender documentation when required to secure new business opportunities.
Accurately log all activity and customer information into our CRM system (Salesforce) and maintain high data integrity.
Deliver upon Europcar's sustainability objectives by promoting & growing our EV fleet across our network by offering a best in class service to meet our clients own sustainability targets.
Ensure that all renegotiations are implemented on time and in accordance with SMT guidelines.
Be aware of the general economic business climate and its potential impact to key clients. Identify and report, recommending business solutions appropriately.
Ensure up to date knowledge of Europcar UK Group and understanding of the competitive landscape.
Ensure all administration and reports are completed accurately, concisely and within the agreed deadlines.

The drive and focus to meet and exceed revenue in line with the company plan.
An excellent understanding of the UK car rental marketplace, with full understanding of competitor activity within the industry your clients operate in.
Self-motivation, an absolute curiosity to explore all opportunities and a clear desire to succeed.
Excellent communication skills both internal and external.
Strong analytical and forecasting skills to achieve and exceed revenue budgets and improve contribution.
Strong written skills to support tender submissions.
Ability to multi-task and prioritise time accordingly to key areas of focus.