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60 Tech / Digital / IT jobs in Hackleton, Northamptonshire

Future position : Desktop...

Salary not available. View on company website.

NSC Global, Broad Green, Central Bedfordshire

  • Full time
  • Permanent

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Posted 4 days ago, 30 Jun

Senior Oracle EPM Cloud (...

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Version 1 Solutions Limited, Kilsby, Northamptonshire

  • Full time
  • Permanent

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Posted 4 days ago, 30 Jun

Quantitative Developer - ...

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Millennium Management LLC, Buckingham, Buckinghamshire

  • Full time
  • Permanent

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Posted 4 days ago, 30 Jun

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Global Data Analyst Digit...

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Unilever, Souldrop, Bedford

  • Full time
  • Permanent

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Posted 5 days ago, 29 Jun

Treasury Quantitative Dev...

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Millennium Management LLC, Buckingham, Buckinghamshire

  • Full time
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Posted 6 days ago, 28 Jun

HPC Platform Engineer

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Millennium Management LLC, Buckingham, Buckinghamshire

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Posted 6 days ago, 28 Jun

Senior Cyber Risk Analyst

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Millennium Management LLC, Buckingham, Buckinghamshire

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Posted 6 days ago, 28 Jun

Onsite IT Support Enginee...

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Daisy Communications Limited, Kilsby, Northamptonshire

  • Full time
  • Permanent

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Posted 6 days ago, 28 Jun

2nd Line End User Support...

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xPO, Northampton

  • Full time
  • Permanent

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Posted 6 days ago, 28 Jun

Quantitative Developer - ...

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Millennium Management LLC, Buckingham, Buckinghamshire

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Posted 6 days ago, 28 Jun

Software Engineer - Trade...

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Millennium Management LLC, Buckingham, Buckinghamshire

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  • Permanent

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Posted 6 days ago, 28 Jun

Market Data Engineer

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Millennium Management LLC, Buckingham, Buckinghamshire

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Posted 6 days ago, 28 Jun

Data Scientist (Bedrock a...

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Infoplus Technologies UK Ltd, Milton Keynes

  • Full time
  • Contract

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Posted 6 days ago, 28 Jun

Quantitative Developer - ...

Salary not available. View on company website.

Millennium Management LLC, Buckingham, Buckinghamshire

  • Full time
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Posted 6 days ago, 28 Jun

Junior/Graduate Analyst D...

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St Andrews Healthcare, Northampton

  • Full time
  • Permanent

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Posted 6 days ago, 28 Jun

Business Analyst/Project ...

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Millennium Management LLC, Buckingham, Buckinghamshire

  • Full time
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Posted 6 days ago, 28 Jun

Production Support Engine...

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Millennium Management LLC, Buckingham, Buckinghamshire

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  • Permanent

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Posted 6 days ago, 28 Jun

Endur Software Engineer

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Millennium Management LLC, Buckingham, Buckinghamshire

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Posted 6 days ago, 28 Jun

Full Stack Developer - Da...

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Millennium Management LLC, Buckingham, Buckinghamshire

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  • Permanent

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Posted 6 days ago, 28 Jun

Java Engineer - Equity Vo...

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Millennium Management LLC, Buckingham, Buckinghamshire

  • Full time
  • Permanent

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Posted 6 days ago, 28 Jun
Close

Future position : Desktop Support Engineer

Salary not available. View on company website.

NSC Global, Broad Green, Central Bedfordshire

  • Onsite working
  • Full time
  • Permanent

Posted 4 days ago, 30 Jun

Job ref: a3b9b18331f24c6994dbeca0e0a755b2

Full Job Description

OverviewWe are gearing up for a project starting mid-2025 and are looking for candidates, interested in joining NSC in the not too distant future. If you are thinking about making a change, but not quite ready to do so. Please review the JD below and apply online. We will reach out to you once we're ready to start recruitment activities.The Desktop Support Engineer is responsible for providing end user support, hands and feet support and working with business users & multiple stakeholders to ensure efficient support to business without impacting business. The role will require hands-on experience of support.Responsibilities

  • Ability to advise and to present to one or more customer staff.
  • Monitor and control daily service call activity, utilization, inventory levels and service levels.
  • Exceptional customer service
  • Advanced knowledge in Customer Service Aptitude
  • Resolving technical problems with hardware, software and connectivity.
  • Troubleshooting customer issues while maintaining agreed upon service levels for customer contact and resolve
  • Participate in the configuration and support of internal systems.
  • Ability to work effectively with Logistics
  • Adherence to assigned schedule
  • Adhering to documented policies, procedures and processes that are specific to the service.
  • Clear and concise documentation of all customer interaction within appropriate CRM tool.
  • Able to function in a team environment
  • Maintain knowledge levels as industry enhancements occur
  • Support installation and implementation of connectivity and high-end systems products
  • Continuous improvement of service delivery.
  • Ability to juggle time and resources to meet or exceed expectations

    English (written and verbal)
  • Advanced knowledge in Computer Hardware
  • Advanced knowledge in Common Software applications
  • Advanced knowledge in Microsoft Operating system
  • Proficient knowledge in Printer Hardware
  • Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices
  • Proficient knowledge in Ticketing software
  • Microsoft Office & Office 365 applications
  • PC\Laptop hardware
  • PC\Laptop peripherals, including printers
  • Mobile devices
  • Awareness of;
  • Active Directory
  • Exchange
  • Apple OS
  • Network and server hardware and components
  • IT qualifications may include:
  • A+ Certification; Baseline OEM Certifications which include any of the following, depending on assignment: Dell Desktop/Laptop, HP Desktop/Laptop/Printer, Lenovo Desktop/Laptop, Lexmark Printer, IBM Printer, Server +
  • PC\Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in desktop area
  • Microsoft Office Specialist (MOS) certification

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