As a Spa Host you will provide a professional and friendly welcome to all Aqua Sana Guests, ensuring the smooth running of the Guest Service Journey and delivering the best possible experience. Working as part of a team, the role requires an outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction. Responsibilities will include:

Ensuring all guests are greeted in a bright, professional and friendly manner and ensuring their requests/queries are dealt with efficiently
Working alongside the entire Aqua Sana team to ensure the smooth running of the department
Checking the spa and general areas on a regular basis and ensuring they are to the required standard. Escalating any issues to the Aqua Sana Duty Manager
Carrying out product seminar demonstrations as and when required.

Excellent verbal communication skills
Strong organisational skills and attention to detail
Pre-empts problems and seeks to find solutions
Previous experience of working within a similar role / beauty industry
Previous experience of working in a customer service environment
Ability to build relationships at all levels
Friendly, genuine and warm towards guests and colleagues
Ability to utilise excellent time management skills and use own initiative and teamwork
Previous experience working in a retail environment with proven sales records

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
Colleague Bonus Scheme
Pension Scheme with Life Assurance
Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
Free use of our leisure facilities
Discounted Center Parcs breaks
20% discount in our restaurant and retail outlets
Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
An Employee Assistance Program - providing support on financial, health and legal matters
Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications