Training Advisor (Outreach Training Provider Caller)

Portland, Dorset

About Us

We are a growing training provider facilitating fully funded online courses to businesses and individuals. Our mission is to increase access to funded training and help organisations upskill their workforce at no cost.

Role Overview

This is a proactive outbound sales role. As a Training Advisor, you will generate your own leads, contact businesses by phone, promote our fully funded online courses, and convert interest into enrolments.

You will manage the full sales cycle — from first contact through to follow-up and learner onboarding support.

Key Responsibilities

Generate and research new business leads
Make high-volume outbound calls to organisations
Call back within two days
Present and promote funded training opportunities
Identify decision-makers and qualify opportunities
Send follow-up emails and course information
Conduct follow-up calls to secure enrolments
Convert interest into confirmed learner starts
Support learners with the enrolment process and platform login
Maintain accurate CRM records
Manage your own pipeline and prioritise leads
Consistently work towards and exceed KPIs and targets

Key Performance Indicators (KPIs)

Performance will be measured against:

Daily outbound call targets (100 calls per day)
Weekly meaningful conversations (100 decision-maker conversations)
Weekly enrolment targets (20 learner starts per week)
Conversion rate from contact to enrolment
Follow-up completion rate
CRM accuracy and data management
Monthly enrolment/revenue target

KPIs may be reviewed and adjusted based on performance and business needs.

Skills & Experience

Essential:

Proven experience in outbound sales, telesales, or lead generation
Confident, persuasive telephone manner
Comfortable handling objections
Experience working towards targets
Self-motivated and results-driven
Strong organisational skills
Basic IT competency

Desirable:

Experience in education, training, or funded provision
Experience using CRM systems
Experience working in a KPI-driven environment

What We’re Looking For

Resilient and not discouraged by rejection
Competitive and motivated by hitting targets
Proactive and able to generate own opportunities
Professional and credible when speaking with businesses
Comfortable working in a small, fast-paced team

For further information and to send your CV please click "Fast Apply"

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